Effective Date: August 12, 2025
Business Name: Sing My Story
Website: https://brightfront.net
Contact Email: madison@brightfront.net
1. Acceptance of Terms
By accessing or using Sing My Story’s website and services, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.
2. Services Provided
Sing My Story creates personalized, custom songs based on the details provided by the customer. We do not sell pre-made or stock songs. Each order is unique and crafted individually.
3. Orders and Delivery
Customers provide story details and preferences when placing an order.
Delivery time is typically 24–48 hours from confirmation of payment, unless otherwise stated.
Songs are delivered digitally via email and downloadable link.
4. Revisions
We offer revisions to ensure satisfaction with the final song. The scope of revisions includes minor changes to lyrics, melody, or delivery. Substantial reworks may be considered new orders at our discretion.
5. Refund Policy
Customers may request a full refund within 14 days of delivery.
Refunds are not available if the song has been used, shared publicly, or exploited commercially.
Refund requests must be submitted in writing to madison@brightfront.net.
6. Usage Rights and Ownership
Customers receive a personal-use license to the song. This allows private enjoyment, sharing with family/friends, and use at personal events.
Commercial use, resale, redistribution, or public broadcasting is prohibited unless full ownership is purchased.
Customers wishing to obtain full ownership rights (including copyright transfer) must contact us at madison@brightfront.net to initiate the process.
7. Prohibited Uses
You agree not to:
Resell, sublicense, or redistribute songs without prior authorization.
Use songs for commercial purposes (e.g., advertising, monetized content, public performances) without purchasing full ownership rights.
Misrepresent a song as your own original work when distributing or performing it publicly.
8. Payment and Pricing
All prices are listed on the website and subject to change at any time.
Payment must be received in full before work begins on an order.
We accept payments via secure third-party processors.
9. Limitation of Liability
Sing My Story shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability shall not exceed the amount paid for the specific order in question.
10. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.
11. Modifications to Terms
We reserve the right to update or revise these Terms of Service at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
12. Contact Information
For questions regarding these Terms of Service, please contact us:
📧 madison@brightfront.net